When you place an order with Uniform Australia Online Store, we immediately email you the Order confirmation. If you further need to contact us regarding your order please email us with the order number to firstname.lastname@example.org
Without Embroidery or Screen-printing: 3 - 7 working days from receipt of payment for the order if the item is in stock. Incase if there is any back order, we will contact you and let you know.
For the scrubs - Cherokee, Barco, Sketchers or Greys Anatomy - there is a large number of styles and colors. We may noy have all the styles, colors and sizes in stock. Please allow 2 -3 weeks for delivery on these brands. If you need urgently, please email us and we can help you to choose something which will be in stock in the colors and sizes that you will require.
With Embroidery or Screen-printing: Approximately 2-3 weeks from receipt of a written order, signed artwork approval and receipt of deposit for the order with logo. However, if your order is for a specific event or need early delivery please let us know your deadline at the time of order confirmation. Delivery is subject to sighting artwork and stock availability at the time of ordering.
Uniform Australia online delivers Australia wide: Minimum freight and handle fee is $16.50 incl GST
A signature may be required on delivery, so please provide a delivery address where someone will be available to receive your goods. A work address is often a good option. If no one is available to sign for the goods, the parcel will be delivered to your local post office for pick up.
Purchasers wishing to return goods should contact Uniform Australia Online and request a Return Authorization number. Only goods specified on the Return Authorization may be returned.
CUSTOM MADE OR DECORATED* ORDER ITEMS CANNOT BE RETURNED AFTER FINAL ARTWORK APPROVAL AND PRODUCTION, UNLESS IT’S OUR PRODUCTION ERROR.
Custom made, or decorated* order items may not be returned. Once the Custom made, or decorated* order items are ordered & art work approved it cannot be cancelled by the purchaser. Please contact us immediately if you receive the product with error or mistake.
*Embroiderd, screen-printed, sublimated, vinyl etc
All returns for incorrect ordering must be within 7 days from the date of delivery. Returns after this date will be considered, but not necessarily honoured.